01
AI receptionist and voice bots
They answer calls with business context, resolve routine questions, collect details, book appointments and hand over cases that need a person.
Services.(1)
Dualmind builds custom CRMs, conversion-focused websites, chatbots and AI receptionists. Each service covers one concrete part of the commercial journey.
02
Custom CRM
The core where every contact keeps its source, conversation, status, owner and next action.
03
Conversion-focused website
Explains the offer, captures the inquiry and leads to a clear action as the entry point to the commercial system.
04
Website and WhatsApp chatbot
A business-trained assistant that answers, clarifies the need and sends each conversation to the right destination.
CRM.(2)
This is what the system looks like when a call becomes a booking: conversation, appointment, profile, reminders and analytics inside one operational view.
Exemple CRM · Clinique dentaire
System.(3)
Website, voice, chat and CRM work as one commercial layer. AI handles and organises; your team sees priority, context and the next step.
Intake and response
Website, WhatsApp and phone inquiries enter the same path, with a clear first response before the lead cools down.
Living CRM
Each contact keeps source, status, priority, owner and next action in a workspace shaped around the real process.
Models and integrations
We choose models, calendars, WhatsApp, email and tools around the job the system must do, not around hype.
Operation and improvement
We review real conversations and refine answers, handoffs and journeys so the system improves with use.
Industries.(4)
Any business where a slow reply costs a client.
Healthcare
4 key capabilities
24/7 Booking
Patients book outside office hours automatically
Smart Reminders
Timely follow-ups reduce no-shows before they happen
Patient Intake
Forms and triage collected before arrival
GDPR Ready
Consent, encryption and audit trail built in
01,000+
projects of combined delivery experience
0+
businesses served across the engineering network
0K+
engineering hours across the network
<0s
avg. response time on shipped systems
+0%
more inquiries converted on shipped systems
0+
years of combined engineering experience
Dualmind designs, scopes and operates every system. Build execution runs through our engineering team, combining in-house and contracted senior developers.
Backed by real work.(5)
Automotive
Every call, message and email turned into a sale
Unified inbox captures every customer touch against a single profile, reads what each buyer is after, and surfaces matching stock in seconds. Showroom appointments book automatically.
<60s avg response4x faster matching30% more conversions
Consumer AI
Conversational AI characters at the scale of a million users
A creator that turns a description into a coherent persona, an animated avatar reacting live to each message, and multi-modal interactions across text, voice and image.
1M+ active users3 modalities (text/voice/image)24/7 multi-region uptime
Field Services
Voice AI agent that books the job with no human on the line
Holds full natural conversations with each caller: scopes the work, calculates a live price estimate, checks technician availability, and books the slot the customer chooses.
24/7 inbound coverage70% AI-resolved calls<4min quote-to-booking
Automotive
Every call, message and email turned into a sale
Unified inbox captures every customer touch against a single profile, reads what each buyer is after, and surfaces matching stock in seconds. Showroom appointments book automatically.
<60s avg response4x faster matching30% more conversions
Consumer AI
Conversational AI characters at the scale of a million users
A creator that turns a description into a coherent persona, an animated avatar reacting live to each message, and multi-modal interactions across text, voice and image.
1M+ active users3 modalities (text/voice/image)24/7 multi-region uptime
Field Services
Voice AI agent that books the job with no human on the line
Holds full natural conversations with each caller: scopes the work, calculates a live price estimate, checks technician availability, and books the slot the customer chooses.
24/7 inbound coverage70% AI-resolved calls<4min quote-to-booking
Pricing.(7)
For small businesses
Arcadia
The first response and booking layer for your business
€900setup
+ €49 /month
Prices may vary depending on each business.
A professional website plus an AI assistant on web and WhatsApp to answer, handle common questions and book appointments when your team is unavailable.
Quick read
- Conversion-ready website
- Trained web + WhatsApp AI
- Connected bookings
- Up to 5-page responsive, conversion-focused website
- AI response on web and WhatsApp trained on your offer
- Bookings and connected calendar to reduce manual back-and-forth
- FAQs and response boundaries defined before launch
- Basic technical SEO + analytics
- Domain, first-year hosting, 1 revision and 30 days of tuning
Arcadia covers the first response and booking layer. High traffic, heavy media or extra automations are scoped before expansion.
Timeline
Setup in ~1 week
For medium-sized businesses
Ithaca
The system that organizes each lead and moves it toward a booking
€1,990setup
+ €149 /month
Prices may vary depending on each business.
Everything in Arcadia plus a lead CRM and automated follow-up so every contact has a status, a next action and a clear path back to booking.
Quick read
- CRM with status and next action
- Follow-up for pending leads
- Monthly flow report
- Everything in Arcadia: website, web/WhatsApp AI response, bookings and calendar
- Lead CRM with source, status, priority and next action
- Follow-up messages for leads that do not reply, cancel or stay pending
- Initial recontact campaign for past clients when you have a usable contact list
- Up to 1,000 AI-managed conversations/month
- Team training (2 hours) and launch handoff
- Monthly report + flow improvement review
Includes CRM and follow-up inside the agreed flow. Past-client campaigns, higher volume or extra channels are scoped before launch.
Timeline
Setup in ~3 weeks
For large or scaling businesses
Olympus
Custom AI architecture when no package fits
Custom quote
VAT not included
Includes everything in Ithaca and adds custom operating architecture, a possible app or platform, a dedicated project lead, a milestone roadmap and support terms defined by contract.
Quick read
- Custom architecture
- Own-tool integrations
- Support and milestone roadmap
- Everything in Ithaca: website, AI, bookings, CRM and follow-up
- Custom app, platform or operating architecture when the scope requires it
- Integrations with existing tools and channels as agreed
- Dedicated project lead and milestone roadmap
- Support response times, reviews and SLA documented in writing
Scope, integrations, milestones, data ownership and SLA are documented in writing before work starts.
Timeline
Timeline on consultation
What is included in each plan
Clear inclusions from the client's point of view: from first response to CRM and custom architecture.
| Included | Arcadia | Ithaca | Olympus |
|---|---|---|---|
| Professional website or conversion page | |||
| AI replies on web and WhatsApp | |||
| Bookings connected to your calendar | |||
| Lead CRM with status and next action | |||
| Follow-up for pending or no-response leads | |||
| Recontact campaign for an existing client list | |||
| Extra integrations beyond calendar | |||
| Custom app, platform or operating architecture | |||
| Dedicated project lead and milestone roadmap | |||
| Support terms defined by contract | |||
| Start with ArcadiaStart with Arcadia | Explore IthacaExplore Ithaca | Configure OlympusConfigure Olympus |
What Dualmind controls
- System design & scope
- Integrations
- Build execution (our engineering team)
- Training
- Monthly reporting
- Fixes within agreed acceptance criteria
What you bring
- Content (logos, copy, images)
- Business decisions & approvals
- Third-party accounts (WhatsApp Business, Meta, domain registrar)
- Timely feedback
Third-party and usage costs defined and confirmed before launch.
Team.(8)
The team that defines the strategy, builds the interface and turns the commercial flow into a usable system.
SB
01Sheila Bohoyo
Founder & Marketing Team
Leads AI strategy, analysis and system logic so automation stays tied to business outcomes.
JA
02Jose Artacho
CEO & Consultant
Turns commercial problems into implementation priorities and client strategy.
AT
03Armand Tirado
Sales Director
Works with businesses to clarify demand, objections and the path to a useful first system.
DO
04Daniel Oncins
Website Developer & Marketing Team
Builds the web experience and supports the marketing layer that turns attention into qualified demand.
FAQ(9)
Contact.
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Real team